Seal of Quality

In order to strengthen the confidence of the consumer in vending machines, the operators of food and beverage machines have, together with their federation and the German Vending Association (BDV) in Cologne, set themselves a quality standard and produced a seal of quality.

An automat service provider who receives a seal of quality must fulfil quality standards, referring to amongst other things, hygiene, food security, product quality and the technical quality of its personnel.

The seal of quality is granted for a limited duration of time. An application must be made for re-certification. The holder of a seal of quality agrees to submit to an inspection by a neutral expert.

With the seal of quality the vending industry wants to show their responsibility towards the consumer and, in relation to other areas of the automat economy, distinguish it as an independent segment of the catering industry.